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Read Lou’s article in Small Business Computing magazine that asks, ‘Do You You Really Know Your Customer?’  Lou offers time-tested techniques that build lasting relationships that create client retention that makes more money for your company.
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“Great customer service is a matter of perspective,” says Lou Altman in his article about online reviews and customer service in Small Business Computing magazine.  Read the article HERE

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NG Data asked 32 Customer Service Pros how to reduce customer churn.  Read the responses, including Lou’s answer HERE
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See what Lou has to say about the power of words in ‘5 Content Marketing Mistakes to Avoid’. Click HERE.
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NanoRep asked Lou Altman about reducing call center volume.  Read what Lou said HERE.
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Lou Altman quoted on Wrike.Com on customer retention. Read the article HERE………………………………………………………………………………………………………………………………..

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  • World Class Magazine Article
  • Six Secret Techniques to Generate Massive Sales for Your Company