Different Thinking Equals Different Results
Lou Altman strategizes, teaches and preaches Customer Service redemption. He is an impactful executive who has led sales teams to records, run sales campaigns in the hundreds of millions of dollars, and created and implemented client retention programs at multiple companies.
GlobaFone, his satellite communications company boasts a 90% client retention rate and average client life span three times the industry average.
Lou is an energetic and dynamic public speaker and executive coach. He trains managers, sales and support staff on how to form the kinds of business relationships that endure in order to drive and maintain profits. If you want to be intentional about customer or client relationships, talk to Lou
Lou has a BA in Psychology/Sociology, and MBA and the wisdom that comes from doing this work since before the gray hair started appearing.